Contact us | Ski & Snowboard friends and carpool SIS
Before you send a message
  • It takes about a week for a reply.
  • If you want to ask about errors, please write details about the error like below.
  • Please tell us about when it caused, actions you done, error message.
  • Your current OS, browser and app version will be sent for support.
  • For errors that occur on devices other than the one you are currently using, please fill in the usage environment (PC, smartphone, OS, browser).
  • We will not reply to any inquiries regarding permanent account freezes, restrictions, or user-to-user problems.
If any of the following actions are deemed to have occurred during a contact or app support session, we may refuse to respond and take measures such as forcible withdrawal, account suspension, or restrictions.
  • Threats, abusive language, coercive language, insults, denial of personality, invasion of privacy, excessive responses, provision of services, apologies, etc.
  • Excessive response, provision of services, or demand for an apology
  • Slander in app store reviews or on others
  • Any other conduct that we deems to be customer harassment